Changelog: Here's what your generative AI policy should look like
This week: ChatGPT guardrails, RagnarLocker shut down, Palantir cleans up.
Playing by the rules
Does your team use ChatGPT in their work? Even if they don’t admit it, it’s likely most organisations have at least a few people turning to generative AI to help them in their daily tasks. Indeed, one in ten UK adults polled by Deloitte earlier this year say they have used ChatGPT or one of its rivals for work purposes.
This presents a challenge for tech leaders: how can they monitor and regulate the extent to which these systems are used within their organisations to ensure the deployment of AI does not cause reputational damage, breach regulations or expose valuable data.
While some businesses have banned artificial intelligence systems altogether, many CIOs have been busy this year drawing up generative AI policies to try and police their use. But, as Greg Noone reports, this has so far been a process of trial and error.
AI news
Nothing left in the Locker
Ransomware gang RagnarLocker has had its dark web portal seized in an international law enforcement operation led by the pan-European police force Europol.
The cybercriminal gang, thought to operate out of Russia, has been active for the past four years, targeting organisations in the public and private sectors.
A message on the gang’s dark web page, which it used to post details of victims, says that “this service has been seized as part of a coordinated law enforcement action against the RagnarLocker group”.
Cybersecurity news
Palantir makes itself at home
Controversial US software vendor Palantir’s practice of providing services to the UK public sector free of charge to “gain commercial advantage” has raised eyebrows in Whitehall, a new report has revealed.
The government’s chief commercial officer wrote to the company earlier this year to express his concern after Palantir secured two contracts worth £10m to supply IT systems for the government’s Homes for Ukraine scheme unchallenged. It used similar tactics to win NHS contracts during the Covid-19 pandemic.
The National Audit Office probe into the Homes for Ukraine programme, which has so far helped find UK accommodation for over 130,000 refugees fleeing the war in the Ukraine, says the company built a data platform for the scheme for free, and then went to be handed two contract extensions to help manage it, despite officials fearing the company’s system did not offer best value for money.
Tech vendor news
Achieving balance with hybrid cloud
At a time when businesses are under growing pressure to deliver operational excellence and transformational innovation, more and more IT decision-makers are turning to the hybrid cloud to improve performance, drive growth and enhance flexibility.
For some, a hybrid cloud infrastructure represents a best of both worlds approach, enabling IT leaders to customise the optimal mix of public cloud, private cloud, and on-premises infrastructure solutions. It has proven to help organisations become more agile, manage costs and remain fit to meet the demands of a fast-changing digital landscape.
An upcoming Tech Monitor roundtable dinner, in partnership with Lenovo, will dissect how hybrid cloud can help businesses achieve operational efficiency, meet ESG credentials, lower costs, and outperform their peers on revenue growth and profitability.
The event is an opportunity for senior IT leaders to come together in a relaxed and convivial setting to share migration frustrations and opportunities, discussing to what extent the use of hybrid cloud can help organisations punch above their weight in the global economy.
It takes place on Wednesday, November 8, and registration is open now.
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